Colour: Ruby red with violet hues.
Bouquet: Complex and wide, marked by fruity notes that merge with balsamic and spicy aromas.
Taste: Good structure, relevant tannins with a pleasantly acidic freshness. The aftertaste is sapid and pleasantly fruity.
Production Area: Montalcino – Siena – on the Sant’Angelo hill overlooking the Orcia River, facing South-South/West and exposed to sunrays all day long. Average height 300 m. above sea level.
Weather conditions: Mild and rainy winter with temperatures higher than the average. The whole process of maturation was anticipated by the intense and persistent rainfalls in June and July followed by a sunny September with mild temperatures.
Grapes: Particular clones of Sangiovese, selected by Col d’Orcia. Manual harvest with rigorous selection of the best bunches in the vineyard at first and subsequently on a selection table in the cellar. Vintage 2014 yield: 60 q/ha, against the maximum yield allowed by the Protocol Regulation: 80 q/ha.
Vinification: Fermentation on the skins for about 18-20 days, at controlled temperature below 28° C. in 150 hl wide and shallow stainless steel tanks, designed and built in order to extract tannins and colour efficiently but delicately.
Ageing: 4 years, 3 of which in 25-50 and 75 hl oak casks from Slavonia and Allier followed by at least 12 months of refinement in bottles placed in storage at controlled temperature.
Specs
Vintage: 2014 Organic
Varietal: Sangiovese
Alcohol: 14.5%
Total acidity: 5.5 g/L
Serving Temperature: 18° C
What’s Included
2-bottles:
2x 2014 Col d’Orcia Brunello di Montalcino D.O.C.G.
Case:
12x 2014 Col d’Orcia Brunello di Montalcino D.O.C.G.
Col d’Orcia literally means the hill overlooking the Orcia River. The Orcia River marks the South West border of the Brunello di Montalcino territory and the name of the farm is intrinsically linked to the physical location were the vineyards are planted. It is the mission of Col d’Orcia to produce the best possible wines that the exceptional combination of soil and climate of this part of Montalcino can achieve.
At Col d’Orcia, for many years now, we have always ascribed high value to the natural environment in which we operate. For this reason in the year 2010 we took the decision of submitting to the organic farming certification process in order to become the largest organic wine producing farm in the whole of Tuscany. Since August 27, 2010 the whole estate including vineyards, olive groves, other fields and even the gardens are farmed following exclusively organic agricultural practices.
We are very proud of this achievement and we can rightfully define Col d’Orcia as an organic island in Montalcino.
Available States
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY
We don’t see much Brunello di Montalcino around here so I’d say this offer definitely deserves a black tie. I tried finding the black tie icon from the old site just for fun, but I was unsuccessful.
Couple things - I’ve had this particular bottle and while I don’t recall it well enough to rat here are my notes however light - strong in the mushroom / earth department / high acid and tannin / some cherry / largely muted and too soon to drink. Also the 2014 vintage was a particularly rough one and with the price only slightly below what I paid retail ($37) - as much as it pains me as I long for old world wines on this site I have to pass here.
@pete0744
We purchase a fair amount of Brunello elsewhere and would also appreciate more offers here. That said, my research has led me to mainly stay away from ‘14 vintage as well. I know that any given winemaker can produce a great wine in an off year, but I just don’t know Italian producers enough to know who they are. I’ve had good luck with similarly priced Brunellos from the ‘15 and ‘16 vintage from another flash site that I know is frequented by folks here. Currently considering a ‘16 for $30/bottle. YMMV
@pete0744@pseudogourmet98 One thing I think about with “off vintages” is what that actually means in a given region. In a warmer area like Napa, for example, that tends to mean you get wines with more acidity, lower alcohol, and structure that’s better for ageing. In a marginal region like, say Burgundy, it might mean you can’t quite get the grapes ripe enough to make a good wine with any density.
I think Brunello is from a warm enough region that these “off years” because of a cooler weather pattern tend to give you something more structured and long lived.
@klezman@pete0744@pseudogourmet98 I was just looking up info about the vintage. I had assumed 2014 being an “off year” is why this ended up on Casemates, as opposed to retail/restaurant/wherever it’s usually sold. Cooler weather producing more agable wine is food for thought… I might break my hold and go in on this.
@pete0744@pseudogourmet98@ScottW58 Yeah, that’s a good point. I don’t think I’ve heard anywhere in the old world claim that as a problem to date, but if we haven’t seen it yet we will soon!
@klezman@pete0744@pseudogourmet98
Your kidding right?! Just to name a couple 2003 and 07 was ugly hot everywhere especially in France, 2017 and 18 Hermatige and bojo have wines at 15% abv. Italy in 14 and 15 certain areas were way hot. To name a few off the top of my head.
How much more are you saving by buying a full case?
(Note: Tax & Shipping not included in savings calculations)
2014 Col D’Orcia Brunello di Montalcino - $70 = 16.65%
91 Points. The 2014 Brunello di Montalcino opens to a ripe and dark quality of fruit. These tones underline the slightly warmer growing conditions present on the southern side of the appellation where Col d’Orcia is located. That extra warmth is an important factor especially in a cool and soggy vintage such as 2014. This wine appears to have suffered less compared to its peers. The bouquet is layered with rich aromas of cured meat, spicy tobacco and moist potting soil that add to the weight and gravitas of the wine. This Brunello is compact and mid-weight in terms of texture. Some 200,000 bottles were produced. Monica Larner 1/19
Suckling:
91 Points. Aromas of plums, flower and hints of asphalt follow through to a medium body, juicy and savory fruit and a flavorful finish. From organically grown grapes.
Wine & Spirits:
90 Points. Brisk acidity brings clarity to this wine’s black-cherry flavors and picks up notes of cranberry and orange blossom. That brightness is offset by notes of tobacco and damp leaves; raspy tannins pull the flavors together. Best Buy
Wine Spectator says:
91 Points. Immediate gratification is the hallmark of this red, featuring enticing juicy strawberry, cherry, currant and rose flavors. Linear and elegant, with a spine of prickly tannins, but this feels balanced in the end. Drink now through 2032. 16,500 cases made, 3,000 cases imported. -Bruce Sanderson 6/19
Hints of strawberries, plums and violets. Full body, rigid tannins and an astringent finish. Best from 2021. Raffaele Vecchione 1/29/20
Gardini Notes:
This one represents the Slavonia region blessed in its measure while it gives intensity and compactness to this excellent Brunello. Aged in wood, it is characterized by maturity, softness and by a balsamic nose, which envelopes the spirit of cherries. Its impressive mouthful is supplied by a iodated finish. 2/19
and a Wine Enthusiast review:
88 Points. Made with organically farmed grapes, this opens with aromas evoking underbrush, tobacco leaf, coffee bean and black-skinned fruit. It’s tight and austere, suggesting unripe cherry, powdered sage and clove accompanied by assertive, close-grained tannins and bright acidity. KO 5/1/19
I got the good word a week early, that a rat bottle was headed my way - as it happens, the offering was pushed off for a week. And so the bottle of Brunello sat in my cellar (at about 60 degrees) till Wednesday. Most of my wine is domestic, and I am entirely new to this variety.
PnP: I am somewhat color blind, but I’d call it a dark red with nice clarity. I didn’t pick up a lot on the nose,
but a bit of a floral scent as well as bit of strawberry or cherry. Initial taste was somewhat sharp, with pronounced tannins . Dark cherry, slight sour aftertaste, and just a hint of that ‘funk’ that was in the District 7 Pinot Noir recently offered. Medium legs.
The tannins seemed to ease after an hour or so, but my tongue was still dry in the aftertaste. After a short glass, I recorked the bottle and let it sit overnight. Next day was a definite improvement - more cherry on the nose and taste, less grippy on the tannins. Still seemed ‘tight’, as in not quite ready to drink.`
Pairing: Lunch was Cuban style black beans on rice with hot linguica sausage. The flavor was a bit washed out in the beans and spice, but the acid cut through in a very nice contrast, kind of completing the taste of the beans and sausage. I think that the food benefitted more from the wine than vice-versa - not that I’m complaining! The taste came through a bit more at dinner, which was a rare New York strip. Very pleasant on both occasions.
The bottom line? I’m intrigued by the wine, but the price is a bit steep for my own budget. I’d typically give a reluctant pass, but I do want to see where it goes in a couple of years, and I do have the room to hold a couple of bottles. Besides which, in my case I can think in terms of getting three bottles for the price, not just two!
@Zortapa
Many of us just use a UPS ‘access point’ location for the default, for CM, delivery location. It goes there, generally early in the day. No need to track to change delivery location or day.
Search the archives a bit, if you haven’t, or haven’t already read them, for extensive discussion on issues and discontent with Brown; along with a few possible solutions.
@danandlisa@Zortapa
Just curious, is FedEx any better for you?
FedEx was great for me, and Brown has had issues, but I did finally find a location that is reasonable. Of course it costs me bottles when I have some to spare, but seems like a reasonable compromise to monthly/yearly charges, and one of the staff had now switched from beer to wine, or so he claims.
@rjquillin@Zortapa Yes. The local Fred Meyer/Fed EX drop off is 15 minutes from me and I sorely miss this. It was also free to redirect. With life getting back to normal, I won’t be home as much and will order less from here as I cannot get wine delivery at work.
@rjquillin@Zortapa that sucks. i’m fortunate that my customer centers aren’t that far away, but i know not everyone is. i hope it gets sorted out for you.
@rjquillin Of course there are work-arounds. However, UPS tracking was wrong (erroneous? misleading? fabricated?) multiple times. If they deliver as advertised, there would be no problem. The choice that some can make to have shipments held at an alternate location is no excuse for this crap, and certainly no validation of the UPS product.
FWIW, pre-covid I had shipments delivered to my office. During covid, home deliveries were fine. Now, when my work location varies day to day, I require a dependable delivery service that UPS clearly is not able to provide.
@Zortapa Don’t get me wrong; UPS service and CS is sub-optimal for many, to be kind. Also count in all the times they claimed to have attempted to deliver, sometimes leaving a door tag for proof, when the house, etc. was occupied and ~waiting~ for the delivery. No knock, nothing; just a claim an attempt was made.
For now, and what seems the foreseeable future, those that do commerce here will have to find a way to make UPS work, or unfortunately just shop elsewhere. Sorry if this sounds harsh and unsympathetic, but it’s shipping reality.
@rjquillin@Zortapa not far from Z, I trust FEDEX less than UPS here in ye ol city. Just Google for “FEDEX sparrows point” and “theft” and they took my Morning Save Heated back pad and a friends brand new iPhone (empty box delivered with “new” tape and no phone…). If shipping goes FEDEX I’m done, I refuse to watch them sell what I pay good $ for at the pawn shop down the street…
@rjquillin I don’t interpret your comments as being harsh or unsympathetic. The issue is the WCC is using UPS and has to decide whether/how to handle these issues. I’ll leave it to WCC to resolve… or not.
@bunnymasseuse@rjquillin Bunny, Frankly, I rarely have trouble with either shipping operation. I use both over USPS for most of my outgoing shipments. I’ve only had a couple issues over the years, and they usually were resolved without much hassle.
The problem here is that UPS tracking info was WRONG multiple times, and then they EDITED the tracking info to cover-up their errors, and I wasted a day sitting home, and now they want ME to PAY THEM to resolve THEIR ERRORS. No.
@bunnymasseuse@rjquillin I’m sure that you’re sick and tired of my griping, so much so that you’re probably not reading this any more. But here’s an update.
UPS just delivered my HESS case today. No problems at all. I spoke to the driver about the Brunello shipment and asked him why it was not on the truck today. He was extremely unhelpful. He said that he is just the middleman, and he has no idea about why the tracking/delivery record was so screwed up, about why it was noted as being damaged, or about what I can do to get it delivered now.
While I can’t do much, except to suggest work-arounds, as a volmod I do try to read and be helpful where possible. Some shipping issues may well be better addressed in an existing shipping thread, at least here, now, the offer is closed and a winery rep doesn’t have to wade through it all, but should also be concerned about delivery issues. WD can’t do much as this clearly seems like a UPS issue. Next time you see your driver, if you think about it, ask him/her if directly employed by Brown or a contract employee. Some FedEx drivers are, and as such, truly are little more than a middleman.
Personally, I’d file a complaint with the district manager about this one…
I’ve done that in the past for both FedEx and UPS.
2014 Col d’Orcia Brunello di Montalcino D.O.C.G.
93 points ~ GardiniNotes.com
91 points ~ Wine Spectator, Robert Parker/Wine Advocate, WinesCritic.com, and JamesSuckling.com
Tasting Notes
Specs
What’s Included
2-bottles:
Case:
Price Comparison
Not for sale online, $840/case MSRP
About The Winery
Available States
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY
Estimated Delivery
Thursday, Jun 17 - Monday, Jun 21
Col D’Orcia Brunello di Montalcino
2 bottles for $69.99 $34.99/bottle + $4/bottle shipping
Case of 12 for $349.99 $29.17/bottle + $1/bottle shipping
2014 Col D’Orcia Brunello di Montalcino
admins- the vintage lists two years
[fixed]
@kookie00
Paid a similar amount for the 2008 from garagiste a while back. Seems like a good price. Too bad I’m not a rat for this!
@klezman Price here seems to be close to CT average, and sounds interesting. Hope we have a reliable Rat as well.
Hold the phone…Honey? Have you seen my tie? You know, the black one!
@ttboy23 right? And it’s not even Tuesday!
@ttboy23
We don’t see much Brunello di Montalcino around here so I’d say this offer definitely deserves a black tie. I tried finding the black tie icon from the old site just for fun, but I was unsuccessful.
Anyone from Las Vegas area open yo share a case? It could be half and half or even 1/3 or 1/4, depending how many people are interested.
Couple things - I’ve had this particular bottle and while I don’t recall it well enough to rat here are my notes however light - strong in the mushroom / earth department / high acid and tannin / some cherry / largely muted and too soon to drink. Also the 2014 vintage was a particularly rough one and with the price only slightly below what I paid retail ($37) - as much as it pains me as I long for old world wines on this site I have to pass here.
@pete0744
We purchase a fair amount of Brunello elsewhere and would also appreciate more offers here. That said, my research has led me to mainly stay away from ‘14 vintage as well. I know that any given winemaker can produce a great wine in an off year, but I just don’t know Italian producers enough to know who they are. I’ve had good luck with similarly priced Brunellos from the ‘15 and ‘16 vintage from another flash site that I know is frequented by folks here. Currently considering a ‘16 for $30/bottle. YMMV
@pete0744 @pseudogourmet98 One thing I think about with “off vintages” is what that actually means in a given region. In a warmer area like Napa, for example, that tends to mean you get wines with more acidity, lower alcohol, and structure that’s better for ageing. In a marginal region like, say Burgundy, it might mean you can’t quite get the grapes ripe enough to make a good wine with any density.
I think Brunello is from a warm enough region that these “off years” because of a cooler weather pattern tend to give you something more structured and long lived.
@klezman @pete0744 @pseudogourmet98 I was just looking up info about the vintage. I had assumed 2014 being an “off year” is why this ended up on Casemates, as opposed to retail/restaurant/wherever it’s usually sold. Cooler weather producing more agable wine is food for thought… I might break my hold and go in on this.
@klezman @pete0744 @pseudogourmet98
Umm off vintages are blazing hot ones too, plenty of those in Napa and around the world for that matter.
@pete0744 @pseudogourmet98 @ScottW58 Yeah, that’s a good point. I don’t think I’ve heard anywhere in the old world claim that as a problem to date, but if we haven’t seen it yet we will soon!
@klezman @pete0744 @pseudogourmet98
Your kidding right?! Just to name a couple 2003 and 07 was ugly hot everywhere especially in France, 2017 and 18 Hermatige and bojo have wines at 15% abv. Italy in 14 and 15 certain areas were way hot. To name a few off the top of my head.
How much more are you saving by buying a full case?
(Note: Tax & Shipping not included in savings calculations)
2014 Col D’Orcia Brunello di Montalcino - $70 = 16.65%
that Wine Advocate review:
91 Points. The 2014 Brunello di Montalcino opens to a ripe and dark quality of fruit. These tones underline the slightly warmer growing conditions present on the southern side of the appellation where Col d’Orcia is located. That extra warmth is an important factor especially in a cool and soggy vintage such as 2014. This wine appears to have suffered less compared to its peers. The bouquet is layered with rich aromas of cured meat, spicy tobacco and moist potting soil that add to the weight and gravitas of the wine. This Brunello is compact and mid-weight in terms of texture. Some 200,000 bottles were produced. Monica Larner 1/19
Suckling:
91 Points. Aromas of plums, flower and hints of asphalt follow through to a medium body, juicy and savory fruit and a flavorful finish. From organically grown grapes.
Wine & Spirits:
90 Points. Brisk acidity brings clarity to this wine’s black-cherry flavors and picks up notes of cranberry and orange blossom. That brightness is offset by notes of tobacco and damp leaves; raspy tannins pull the flavors together. Best Buy
Wine Spectator says:
91 Points. Immediate gratification is the hallmark of this red, featuring enticing juicy strawberry, cherry, currant and rose flavors. Linear and elegant, with a spine of prickly tannins, but this feels balanced in the end. Drink now through 2032. 16,500 cases made, 3,000 cases imported. -Bruce Sanderson 6/19
winescritic.com:
Hints of strawberries, plums and violets. Full body, rigid tannins and an astringent finish. Best from 2021. Raffaele Vecchione 1/29/20
Gardini Notes:
This one represents the Slavonia region blessed in its measure while it gives intensity and compactness to this excellent Brunello. Aged in wood, it is characterized by maturity, softness and by a balsamic nose, which envelopes the spirit of cherries. Its impressive mouthful is supplied by a iodated finish. 2/19
and a Wine Enthusiast review:
88 Points. Made with organically farmed grapes, this opens with aromas evoking underbrush, tobacco leaf, coffee bean and black-skinned fruit. It’s tight and austere, suggesting unripe cherry, powdered sage and clove accompanied by assertive, close-grained tannins and bright acidity. KO 5/1/19
this one made the rounds huh?
fwiw
@kaolis
They passed that wine around like a doobie
@chipgreen ha!
I got the good word a week early, that a rat bottle was headed my way - as it happens, the offering was pushed off for a week. And so the bottle of Brunello sat in my cellar (at about 60 degrees) till Wednesday. Most of my wine is domestic, and I am entirely new to this variety.
PnP: I am somewhat color blind, but I’d call it a dark red with nice clarity. I didn’t pick up a lot on the nose,
but a bit of a floral scent as well as bit of strawberry or cherry. Initial taste was somewhat sharp, with pronounced tannins . Dark cherry, slight sour aftertaste, and just a hint of that ‘funk’ that was in the District 7 Pinot Noir recently offered. Medium legs.
The tannins seemed to ease after an hour or so, but my tongue was still dry in the aftertaste. After a short glass, I recorked the bottle and let it sit overnight. Next day was a definite improvement - more cherry on the nose and taste, less grippy on the tannins. Still seemed ‘tight’, as in not quite ready to drink.`
Pairing: Lunch was Cuban style black beans on rice with hot linguica sausage. The flavor was a bit washed out in the beans and spice, but the acid cut through in a very nice contrast, kind of completing the taste of the beans and sausage. I think that the food benefitted more from the wine than vice-versa - not that I’m complaining! The taste came through a bit more at dinner, which was a rare New York strip. Very pleasant on both occasions.
The bottom line? I’m intrigued by the wine, but the price is a bit steep for my own budget. I’d typically give a reluctant pass, but I do want to see where it goes in a couple of years, and I do have the room to hold a couple of bottles. Besides which, in my case I can think in terms of getting three bottles for the price, not just two!
/giphy frosty-unqualified-wealth
Found a neighbor to share it with. I just can’t resist an aged Brunello.
/giphy downy-squeamish-drug
@lionel47 … hope that’s not your neighbor in the giphy.
@pmarin Hah! No…that’s closer to me!
UPS Sucks!
1st delivery attempt 6/11
-I was not home.
2nd attempt: 6/12
3rd attempt 6/14
6/15
@Zortapa
Ouch!
No UPS delivery location convenient you could ship or redirect to or use as a default?
@rjquillin Are you kidding me? They want $8 to “change delivery”. No. I expect that WCC will figure it out.
@rjquillin And they want an extra $12 to deliver on a specific date. Ridiculous!
It’s becoming rather clear to me that they F-up deliveries and then add on extra charges.
@rjquillin Oh, and did I mention that they edited/revised their tracking history to remove their erroneous updates!
@Zortapa
Many of us just use a UPS ‘access point’ location for the default, for CM, delivery location. It goes there, generally early in the day. No need to track to change delivery location or day.
Search the archives a bit, if you haven’t, or haven’t already read them, for extensive discussion on issues and discontent with Brown; along with a few possible solutions.
@rjquillin @Zortapa I wish I had a choice. My closest access point is 3 hours round trip.
@danandlisa @Zortapa
Just curious, is FedEx any better for you?
FedEx was great for me, and Brown has had issues, but I did finally find a location that is reasonable. Of course it costs me bottles when I have some to spare, but seems like a reasonable compromise to monthly/yearly charges, and one of the staff had now switched from beer to wine, or so he claims.
@rjquillin @Zortapa Yes. The local Fred Meyer/Fed EX drop off is 15 minutes from me and I sorely miss this. It was also free to redirect. With life getting back to normal, I won’t be home as much and will order less from here as I cannot get wine delivery at work.
@rjquillin @Zortapa that sucks. i’m fortunate that my customer centers aren’t that far away, but i know not everyone is. i hope it gets sorted out for you.
@Zortapa I just use Walgreens, free 5 day hold. No issues.
@rjquillin Of course there are work-arounds. However, UPS tracking was wrong (erroneous? misleading? fabricated?) multiple times. If they deliver as advertised, there would be no problem. The choice that some can make to have shipments held at an alternate location is no excuse for this crap, and certainly no validation of the UPS product.
FWIW, pre-covid I had shipments delivered to my office. During covid, home deliveries were fine. Now, when my work location varies day to day, I require a dependable delivery service that UPS clearly is not able to provide.
@Zortapa Don’t get me wrong; UPS service and CS is sub-optimal for many, to be kind. Also count in all the times they claimed to have attempted to deliver, sometimes leaving a door tag for proof, when the house, etc. was occupied and ~waiting~ for the delivery. No knock, nothing; just a claim an attempt was made.
For now, and what seems the foreseeable future, those that do commerce here will have to find a way to make UPS work, or unfortunately just shop elsewhere. Sorry if this sounds harsh and unsympathetic, but it’s shipping reality.
@rjquillin @Zortapa not far from Z, I trust FEDEX less than UPS here in ye ol city. Just Google for “FEDEX sparrows point” and “theft” and they took my Morning Save Heated back pad and a friends brand new iPhone (empty box delivered with “new” tape and no phone…). If shipping goes FEDEX I’m done, I refuse to watch them sell what I pay good $ for at the pawn shop down the street…
@rjquillin I don’t interpret your comments as being harsh or unsympathetic. The issue is the WCC is using UPS and has to decide whether/how to handle these issues. I’ll leave it to WCC to resolve… or not.
@bunnymasseuse @rjquillin Bunny, Frankly, I rarely have trouble with either shipping operation. I use both over USPS for most of my outgoing shipments. I’ve only had a couple issues over the years, and they usually were resolved without much hassle.
The problem here is that UPS tracking info was WRONG multiple times, and then they EDITED the tracking info to cover-up their errors, and I wasted a day sitting home, and now they want ME to PAY THEM to resolve THEIR ERRORS. No.
@bunnymasseuse @rjquillin I’m sure that you’re sick and tired of my griping, so much so that you’re probably not reading this any more. But here’s an update.
UPS just delivered my HESS case today. No problems at all. I spoke to the driver about the Brunello shipment and asked him why it was not on the truck today. He was extremely unhelpful. He said that he is just the middleman, and he has no idea about why the tracking/delivery record was so screwed up, about why it was noted as being damaged, or about what I can do to get it delivered now.
@winedavid49 ? @WCCWineGirl ?
@bunnymasseuse @WCCWineGirl @Winedavid49 @Zortapa
While I can’t do much, except to suggest work-arounds, as a volmod I do try to read and be helpful where possible. Some shipping issues may well be better addressed in an existing shipping thread, at least here, now, the offer is closed and a winery rep doesn’t have to wade through it all, but should also be concerned about delivery issues. WD can’t do much as this clearly seems like a UPS issue. Next time you see your driver, if you think about it, ask him/her if directly employed by Brown or a contract employee. Some FedEx drivers are, and as such, truly are little more than a middleman.
Personally, I’d file a complaint with the district manager about this one…
I’ve done that in the past for both FedEx and UPS.
@bunnymasseuse @rjquillin @WCCWineGirl @Winedavid49 Actually, the shipper always has some control until delivered or returned.