Received a case with 9 leaky corks. What would you do?
0As the title says, I received my order with dried wine on at least 9 of 12 bottles. I contacted customer service and they suggest I drink the wine to find out if it is any good. I feel like I should either be sent a return label or fully refunded, but they aren’t seeing it my way. Am I in the wrong?
- 4 comments, 6 replies
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Purchased here, or elsewhere?
When, and how (packaging and shipper), was it shipped and received?
@rjquillin I bought it from casemates.
@austin7777 @rjquillin Austin what’s the final outcome, is the wine affected by the leakage?
You are not wrong.
@ScottW58
I agree, but was asking to help formulate a coherent reply to wherever it was purchased.
What’s all the fuzzy stuff?
Maybe paper fiber from the bottle molded shipping things?
@austin7777 which offer?
@austin7777 @rjquillin Looks to be the Gaslighter Rosé from the verbage on the cork.
@austin7777 @Mark_L
My $$$ are on the '19 PN from back in April
I would expect a refund for the leaking bottles. Are you expected to drink all 9 bottles right away to see if any are affected? I think not.